Leaving feedback is an important part of working on Elance.  Providers build a reputation of client satisfaction and employers build a history of consistent hiring and payment.  These serve as references for both parties when evaluating whom to work with in the future.  Feedback can only be left by past clients of that provider on Elance, so you can be confident that the history of comments and ratings are from legitimate experiences of other Elance members.

When Can I Leave Feedback

Feedback can be left for a provider after a payment has been released on the job, or after the final milestone date that is specified on the job Terms, whichever comes first.  Feedback expires 60 days after the final milestone date so it is important to adjust the Terms of the job if it continues past the originally agreed upon schedule.

How To Leave Public Feedback

To leave feedback for your provider, please log in to Elance and follow the steps below:

1. Click the 'MANAGE' tab in the top navigation bar.
2. Click the 'My Jobs' link in the second row of the navigation bar.
3. Click the job name for which you wish to leave feedback.
4. Click the Feedback link on the left.
5. Click the Next button.
   

Alternatively, you may also send private comments from the Quick Links in the right of the Workrooms List page.

Private Comments

If you are unable to leave public feedback because either you have not made a payment to the provider or because the period for leaving feedback has expired, you may send private feedback to Elance regarding your experience with the Provider. These comments are monitored by Elance to ensure providers are delivering consistently.  You can leave private comments at any time during a job and can still leave public feedback for the provider after a payment is made or final milestone date is reached.

To leave private comments, log into Elance and follow the steps below:

1. Click the 'MANAGE' tab in the top navigation bar.
2. Click the 'Workrooms List' link in the second row of the navigation bar.
3. Click the job name you wish to leave feedback for.
4. Click the Feedback link on the left.
5. Click the link 'Send private comments to Elance'.

Alternatively, you may also send private comments from the Quick Links in the right of the Workrooms List page.

Sample of the Leave Feedback Page