Elance Help / Billing and Payment
What Are The Payment And Withdrawal Processing Times?
admin May 03, 2009
Payment Processing Times
Type |
Processing Time |
Supported Countries |
| PayPal |
Instantaneous |
All countries supported by PayPal |
| Click here for more information on using PayPal at Elance. |
Click here for more information on the countries PayPal supports. |
|
| Credit Card |
Instantaneous |
|
|
In order to pay a provider using Visa, MasterCard or American Express, the credit card must be authenticated through Elance. Click here for more information on credit card authentication. |
Employer payments: In order to pay a provider or fund escrow using Visa, MasterCard or American Express, the credit card must be authenticated through Elance. Click here to see the list of countries for which Elance supports credit card authentication. | |
| Check |
1 to 2 weeks |
Must be in U.S. Dollars and drawn from a bank physically located within the United States. |
| Bank Transfer |
1 to 4 business days |
Non-OFAC6 countries only |
| E-Check |
Instantaneous |
U.S. Banks only |
|
All E-check payments will be placed on hold for 6 business days to allow the payment to clear before the funds become available. In order to make an E-check payment, the bank account must be authenticated through Elance. |
Withdrawal Processing Times
Type |
Processing Time |
Supported Countries |
| PayPal |
Daily 3, 4, 5 |
All countries supported by PayPal |
|
Click here for more information on the countries PayPal supports. |
||
| Check |
Daily 2, 5 |
U.S. and Canada |
| Bank Transfer |
Daily 3, 4, 5 |
Non-OFAC6 countries only |
| Elance Prepaid Mastercard powered by Payoneer |
Daily 3, 4, 5 |
All countries supported by Payoneer |
1 For credit or debit card payments of $500 or less, funds will become available immediately. For deposits over $500, allow up to 3 business days for availability.
2 Stop payments may be requested 3 weeks after the issue date. (each stop payment incurs a $15 fee)
3 Tracers or inquiries can be initiated only after the expected time of receipt.
4 Recalls must be made within 24 hours from processing date.
5 Excluding weekends and holidays.
6 OFAC: Office of Foreign Assets Control. For more information, please visit www.ustreas.gov.
When a Withdrawal is submitted through your Account page, it will show the status of that request:
- Processing - Member initially requests the withdrawal.
- Pending - Withdrawal is under review.
- InProcess - Withdrawal approved and order sent to Elance's merchant bank.
- Withdrawal completed - this will be shown on your transaction history page with the date and amount transferred.
