What are the Default and Backup payment methods?

You have the ability to choose which account is used to automatically pay Scheduled Transactions, such as Membership renewals for Freelancers or Hourly job payments with Auto-Pay enabled for Clients, by selecting a Default and Backup payment method. Unless otherwise specified, your Default payment method is usually the account used when signing up.

If your Default payment method fails for any reason during a Membership renewal, your Backup payment account will be charged.  If both payment methods fail, your Membership account will be automatically downgraded to Basic for Freelancers. To avoid payment failures, make sure your expiration date is updated on credit cards, and if selected, there is a sufficient balance in your Elance account to pay for the monthly Membership fees.

As a Client, the Default and Backup payment method can also be used to Auto-Pay your Hourly jobs. To enable Auto-Pay, you must have an authenticated credit card or PayPal account set as the Default payment option. For more information about Auto-Pay, click here.

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 What if I don't see the method that I want in the drop-down?

If you would like to change your default payment method to a different account, but you do not see the desired option in the 'Default Payment Method' dropdown, go to 'Manage' and then click ‘Financial Accounts’ and add a new account in the 'Active Accounts' section.

The default payment method can be changed at anytime by going to the 'Default & Backup Payment Account' section in the 'Financial Accounts' page.

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