As we prepare to close Elance, support channels will also be discontinued on the following dates: May 13th - chat support; May 31st - phone support; July 24th - ticket support. If you require assistance after these dates, please contact us on

What is the Workroom?

When a job is awarded on Elance, a Workroom is automatically created for you and the other party. The Workroom allows safe and effective communication and file-sharing. Communications are stored, reducing paperwork and ensuring documentation for completed work.

To access the Workroom for a job, login to your Elance account and follow these steps:

  1. Click My Elance in the top navigation bar.

  2. Click on the job name.

The following features are included in your project's Workroom. Learn more about these features below and how they can help you manage your work on Elance:

  • Secure: Workrooms are encrypted with HTTPS

  • Consolidated: All job information, including conversation transcripts, are stored in one place.

  • File Sharing: Each Workroom allows upload and sharing of up to 1GB of files with indication of versions of each file.

  • Widgets: Apps to increase productivity, such as to-do lists, video conferencing, and more. To learn more about Workroom widgets, click here.

  • Private communication:  All correspondence is strictly between both parties. 
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