As we prepare to close Elance, support channels will also be discontinued on the following dates: May 13th - chat support; May 31st - phone support; July 24th - ticket support. If you require assistance after these dates, please contact us on

Why isn't my job Work View Ready?

With Work ViewTM jobs, payments are automatically processed using your Client's default payment method. If the payment account is not ready for Work ViewTM, the following message will display from Tracker:




When the job isn't Work ViewTM Ready, Work View Payment Protection will not apply. In order for the status to change to Work View Ready, the client will need to update their payment method. Learn more about Work View Payment Protection for Freelancers and Clients.

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