As we prepare to close Elance, support channels will also be discontinued on the following dates: May 13th - chat support; May 31st - phone support; July 24th - ticket support. If you require assistance after these dates, please contact us on support.upwork.com

Why isn't my job Work View Ready?

With Work ViewTM jobs, payments are automatically processed using your Client's default payment method. If the payment account is not ready for Work ViewTM, the following message will display from Tracker:

 

Bug.png

 

When the job isn't Work ViewTM Ready, Work View Payment Protection will not apply. In order for the status to change to Work View Ready, the client will need to update their payment method. Learn more about Work View Payment Protection for Freelancers and Clients.

Was this article helpful?
46 out of 48 found this helpful

Categories

Quick Start Videos
Getting Started
Hiring on Elance
Providing Services
Technical Help
Trust & Safety

Resources

Elance University
A Freelancer’s Guide to Earning More
Privacy Policy
Terms of Service
Powered by Zendesk