As we prepare to close Elance, support channels will also be discontinued on the following dates: May 13th - chat support; May 31st - phone support; July 24th - ticket support. If you require assistance after these dates, please contact us on

Elance Code of Conduct

Elance is a safe and trusted online workplace. All members of the Elance professional community are committed to the Elance Pledge (find here) and are required to honor the Elance Code of Conduct. 

Elance's Code of Conduct requires our Members to adhere to various policies designed to make Elance a great place to work for our entire community.  Below are some of the most important ones.  To view all policies, please review the Elance Terms of Service (find here).

Policies Affecting Clients

Policies Affecting Freelancers

Other Elance Policies for All Users

Best Practices for Working Securely

Reporting Violations and Enforcement

Detailed Elance Terms of Service

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