As we prepare to close Elance, support channels will also be discontinued on the following dates: May 13th - chat support; May 31st - phone support; July 24th - ticket support. If you require assistance after these dates, please contact us on support.upwork.com

Policies for posting jobs

In order to fulfill Elance’s mission of creating a safe online workplace, Elance requires that jobs posted in the Elance marketplace conform to Elance standards for content, structure, and quality.  These guidelines are outlined in the Terms of Service and accepted by all Elance members.  While Elance is not responsible for the accuracy and reliability of content posted by users on the site, Elance reserves the right to review job submissions and take action up to and including removal of the job post and termination of the job poster’s account.

 What types of jobs are prohibited from Elance?

 What types of job payment structures are prohibited?

 What happens if Elance delists a job post?

  

What types of jobs are prohibited from Elance?

Elance’s objective is to create a safe and clean marketplace for work.  To meet that objective, certain job types that are prohibited from being posted on Elance:

  • Jobs that violate any applicable law or regulation in the U.S. or any other country. 
  • Jobs that are posted without the intention to hire or complete the job.
  • Jobs that act as advertisements for a business or services.
  • Jobs posted only to receive pricing information. 
  • Jobs that request that a freelancer deliver a free mock-up or proof of concept as part of a proposal
    submission or as a condition to consideration of a proposal.
  • Jobs that violate the Terms of Service of another company or entity
  • Jobs that transmit any content related to or containing any adult or sexually explicit material 
  • Jobs that request interested freelancers to contact the job poster off the Elance platform via email, Twitter, website, phone, etc.
  • Jobs related to bulk email or spam, including but not limited to bulk email hosting, scripts, active code, programs, proxies, lists and relay servers.
  • Jobs that violate the integrity of academic and professional organizations (ex: writing a college research paper, completing math problem sets).

  

What types of job payment structures are prohibited? 

Elance only allows jobs that are structured as either fixed price or hourly jobs - bonus payments are also allowed for a job well done.  The intent of this is to ensure that bidding freelancers have clear certainty about the value of the job and how they will be paid for their efforts.  Prohibited job payment structures include:

  • Jobs that do not meet Elance’s budget minimums 
  • Jobs that only offer commission or equity compensation, without a fixed price or hourly component.  If offered, the commission or equity compensation component cannot be used to meet the Elance budget minimum for a job.
  • Jobs that request freelancers to deliver free work (ex: free mock-up, free sample) as part of a proposal submission or to receive consideration for the job.
  • Jobs that ask the freelancer submit up-front money to complete the job (ex: to buy job guide manuals, contact lists)
  • Jobs that offer payment outside of the Elance Billing and Payment system. 

 

What happens if Elance delists a job post?

If a job is found to be in violation of any of Elance’s policies, it will be removed from the site.  A notice will be sent to the client with a copy of the job description. The removed job is not counted towards client’s ratio of posted-to-awarded jobs, and the client is free to repost the job if the violation is removed. 

 

 

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