As we prepare to close Elance, support channels will also be discontinued on the following dates: May 13th - chat support; May 31st - phone support; July 24th - ticket support. If you require assistance after these dates, please contact us on

Why am I not allowed to register?

In most cases, the Elance platform is available to freelancers from all over the world. However, due to regulations set by the US Department of the Treasury, Elance is restricted from conducting business with individuals or entities in some countries. Freelancers located in the following countries are not allowed to register or utilize the platform:

    • Cuba
    • Iran
    • North Korea
    • Sudan
    • Syria
    • Crimea

Elance is also restricted from conducting business with individuals or entities on the Specially Designated Nationals (SDN) List, and individuals or entities on this list will not be allowed to use the platform. 

For more information on these regulations, please visit this link:


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