Elance and it's support channels are now closed. If you require assistance, please contact us at support.upwork.com

What are the withdrawal and payment processing times?

Withdrawal Processing Times

Type

Processing Time

Supported Countries

PayPal

Daily 2

All countries supported by PayPal (Click here for more information on the countries PayPal supports)

Bank Transfer

Daily 2

Non-OFAC3 countries only
Elance Prepaid Mastercard powered by Payoneer

Daily 2

All countries supported by Payoneer

Skrill (formerly Moneybookers)

Daily 2

All countries supported by Moneybookers, except the United States

Check 

Daily 1,4

US & Canada

1 Stop payments may be requested 3 weeks after the issue date. (each stop payment incurs a $15 fee)

2Tracers or inquiries can be initiated only after the expected time of receipt.

3OFAC: Office of Foreign Assets Control. For more information, please visit www.ustreas.gov.

4This option will no longer be available to new users after October 15, 2014. 

When a Withdrawal is submitted through your Account page, it will show the status of that request:

  • Processing - Member initially requests the withdrawal.
  • Pending - Withdrawal is under review.
  • InProcess - Withdrawal approved and order sent to Elance's merchant bank.
  • Withdrawal completed - this will be shown on your transaction history page with the date and amount transferred.
Note: If you have received a payment from you client but it is not available for withdrawal, please do not be alarmed. It is standard practice to wait 3 business days to verify the payment source and fully clear the funds. Once cleared, your funds will be freely available for your withdrawal. 
 
To ensure your funds are available to you once payment is released, we suggest asking your Client to fund Escrow at the beginning of your projects. When Escrow is funded at the onset of work, not only are you protected by Elance Escrow Payment Protection, but your funds will have cleared (as long as 3 business days has passed since funding) and be available for withdrawal. 

Payment Processing Times

Type

Processing Time

Supported Countries

PayPal

Instantaneous

All countries supported by PayPal

  Click here for more information on using PayPal at Elance.

Click here for more information on the countries PayPal supports.

Credit Card

Instantaneous

Client payments: Click here to see the list of countries for which Elance supports credit card freelancer payments.
 

In order to pay a freelancer using Visa, MasterCard or American Express, the credit card must be authenticated through Elance. Click here for more information on credit card authentication.

Client payments: In order to pay a freelancer or fund escrow using Visa, MasterCard or American Express, the credit card must be authenticated through Elance. Click here to see the list of countries for which Elance supports credit card authentication.
Was this article helpful?
281 out of 302 found this helpful

Categories

Quick Start Videos
Getting Started
Hiring on Elance
Providing Services
Technical Help
Trust & Safety

Resources

Elance University
A Freelancer’s Guide to Earning More
Privacy Policy
Terms of Service
Powered by Zendesk