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How do I withdraw my Elance payments?

As a Freelancer, you work hard for your money and we want to be sure you get it when you need it!  There are several free options for you to withdraw payments from your Elance account.

Withdrawing from your account can be done in a few simple steps:

  1. Sign into your Elance account.

  2. Hover over the Manage tab in the top navigation.

  3. Click Withdraw.

  4. Select your withdrawal method from the drop down list.

  5. Complete the withdrawal amount and click Withdraw.

  6. On the next page, preview your withdrawal, enter your Elance password and click Submit.

Need more help? No problem! Click any of the following links to learn more.

If you're in the US, you can withdraw your Elance funds using any of the following methods:

ACH Bank Transfer

  • Electronically deposit your withdrawal directly to your U.S. bank account.

  • No minimum transfer amount.

  • Free to use.

PayPal

  • Electronically deposit your withdrawal directly to your PayPal account.

  • No minimum transfer amount. PayPal does not allow withdrawals over $9,999.99.

  • Free to use.

  • You will be required to log into your PayPal account as verification of account details.

You must file a W-9 before you can withdraw funds.

If you're a Freelancer located outside of the US, you can withdraw your funds using any of the following methods:

Wire Transfer

Withdraw in your local currency or US dollars. If you opt for local currency, Elance will convert your funds at wholesale foreign exchange rates and then send them directly to your account through our global banking platform.

  • Local currency wire transfer - Each Elance account is allowed one free Local Currency wire transfer per calendar month. Any additional Local Currency wire transfer withdrawal within one calendar month will be charged a $5.00 processing fee, which will be deducted from your available balance prior to the wire transfer. The $5.00 Wire Transfer Processing Fee will be displayed on your Transaction History as a separate line item.

  • US Dollar wire transfer - Each US Dollar wire transfer will be charged $25.00 per transfer, which will be deducted from your available balance prior to the wire transfer. The $25.00 Wire Transfer Processing Fee will be displayed on your Transaction History as a separate line item.

Additional notes on Wire Transfers:

  • Your bank account must be listed on your Financial Accounts page prior to requesting a withdrawal. Contact your bank for information on authorizing a wire transfer to your bank (for example, providing the appropriate bank identification code). Depending on your location, you may need to enter intermediary bank information in order to process your wire transfer.

  • Some banks will require a note to be attached to the wire, such as purpose of payment or a correspondent bank account number. If your bank requires specific information to be sent with the wire, you must include this information in the field "Special Instructions (optional)" at time of withdrawal request. A maximum of 70 alphanumeric or space characters is allowed.

  • Refunding processing fees: Wire transfer processing fees will be reversed by Elance if an error occurred due to our procedures. However, if you have entered in the incorrect banking information causing the error, Elance will not reverse Wire Transfer processing fees.

Payoneer – Elance Prepaid MasterCard through Payoneer

  • Electronically deposit your withdrawal directly to your Elance Prepaid MasterCard

  • $20 withdrawal minimum.

  • Free to use.

  • Payoneer is not available to users in India.

PayPal

  • Electronically deposit your withdrawal directly to your PayPal account. Click here to see if your country is supported by PayPal.

  • No minimum transfer amount. PayPal does not allow withdrawals over $9,999.99.

  • Free to use.

  • You will be required to log into your PayPal account as verification of account details.

  • Based on regulation from the Reserve Bank of India, PayPal withdrawals have a limit of $3000 per transaction.

Skrill

  • Electronically deposit your withdrawal directly to your Skrill account.

  • No minimum withdrawal amount.

  • Free to use.

You must confirm you are non-US and therefore W-9 exempt before you can withdraw funds.

Depending on which withdrawal method you select, processing times may vary. Click here to find out more information on delivery of your funds.

Wire Transfer withdrawals (in US Dollars and Local Currency) will arrive in your bank account within 10 business days after you request withdrawal. Processing times vary significantly from bank to bank. It is up to your bank how long it will take your funds to clear; they may be available instantly or held for processing overnight.

We know your money is important to you and Elance makes it easy to check on the status of your withdrawal. To check on a withdrawal, sign into your Elance account and go to Manage > Transactions.

Did you submit a withdrawal but haven't seen your funds deposited yet? We're here to help:

First, make sure you've given us some time to process your request. Check with us if you have requested a withdrawal and have not received it within the times specified below for each withdrawal method:

  • ACH Transfer - if you have not received payment after 5 business days.

  • Wire Transfer - if you have not received payment after 10 business days.

  • PayPal - if you have not received payment after 3 business days.

  • Payoneer - if you have not received payment after 3 business days.

PayPal:

  1. Go to the Manage tab in the top navigation and select Financial Accounts.

  2. Click on the Enter New PayPal Account button.

  3. You will be directed to log in to PayPal to confirm that your account is valid by agreeing to a billing agreement with Elance. PayPal will require you to have a payment source, such as a credit card, on file in order sign the agreement. Click on the Agree and Continue button.

  4. You will see a confirmation message. Once added, the new PayPal will become your primary payment method.

NOTE: For security reasons, there is a 5 day waiting period before funds can be withdrawn to a new PayPal account.

Skrill:

  1. Go to the Manage tab in the top navigation and select Financial Accounts.

  2. Click on the Enter New Skrill Account button.

  3. Enter your details, preview and click Submit to confirm the account.

NOTE: For security reasons, there is a 5 day waiting period before funds can be withdrawn to a new Skrilll account.

Bank Account Information (For ACH Bank Transfers (US Only Freelancers) or Wire Transfers in US Dollars (for non-US Freelancers)):

  1. Go to the Manage tab in the top navigation and select Financial Accounts.

  2. Click Enter New Bank Account.

  3. Select your Bank Account Type and enter your Bank Information.

  4. Enter the Account Holder Information and click Continue.

NOTE: To ensure that your withdrawal goes through, do not include dashes when you enter your banking details - use numbers and letters only.

There is a 5 day processing period for any new bank account before funds can be withdrawn to the new account.

Wire Transfer Bank Account Information (For Wire Transfers in Local Currency):

  1. Go to the Manage tab in the top navigation and select Financial Accounts.

  2. Click Enter New Bank Account.

  3. Select your Bank Account Type and enter your Bank Information.

  4. Choose your Destination Currency from the drop down menu.

  5. Enter the Account Holder Information and click Continue.

NOTE: To ensure that your withdrawal goes through, do not include dashes when you enter your banking details - use numbers and letters only. Do not click on the Add Intermediary Bank button.

There is a 5 day processing period for any new bank account before funds can be withdrawn to the new account.

If you already have a bank account on file that you wish to use for Wire Transfer (Local Currency) withdrawals, you can edit the bank account details to receive payment. To edit a bank account, sign into your account and follow the steps below:

  1. Go to the Manage tab in the top navigation and select Financial Accounts.

  2. Click Edit to the right of your bank account.

  3. Choose your Destination Currency from the drop down menu. Click Continue and follow the prompts.

  1. Go to the Manage tab in the top navigation and select Financial Accounts.

  2. Click Delete next to the account you wish to remove.

  3. Click Submit to confirm the deletion.

Q: Why am I having trouble entering my bank account details?

A: To ensure successful processing of your transactions, use only the SWIFT /FED characters listed below:

  • a b c d e f g h I j k l m n o p q r s t u v w x y z

  • A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

  • 0 1 2 3 4 5 6 7 8 9

If your banking details contain a character not listed above, your request for withdrawal can be rejected.

 

Q. My payment was released by my Client. Why isn't it showing on my Withdrawal page?

A: If you have received a payment from you client but it is not available for withdrawal, please do not be alarmed. It is standard practice to wait 3 business days to verify the payment source and fully clear the funds. Once cleared, your funds will be freely available for your withdrawal. 

 
To ensure your funds are available to you once payment is released, we suggest asking your Client to fund Escrow at the beginning of your projects. When Escrow is funded at the onset of work, not only are you protected by Elance Escrow Payment Protection, but your funds will have cleared (as long as 3 business days has passed since funding) and be available for withdrawal. 
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